Privacy Policy

At Spirit Lake Casino & Resort, we value your privacy and want to assure you that we are committed to protecting any personal data that you share with us when using our website or creating an account.

Collection and Use of Personal Data

We may collect certain information about you when you visit our site, including:

Browser type
Internet Service Provider (ISP)
Date and time of each visitor's request
Referring URL (your last visited page before reaching us)

This data is used to improve the overall user experience on our website. We use various technologies such as cookies and JavaScript for tracking purposes.

Additionally, when you create an account with us or submit inquiries through email, we may collect more detailed personal information:

Contact Information
User Names
Passwords

We store this information securely to provide a personalized service tailored to your preferences and needs. We also use it to communicate relevant updates about our services and company activities.

Sharing of Personal Data

Spirit Lake Casino & Resort reserves the right to share anonymous or aggregated usage statistics with third-party partners, such as advertisers, for improving their offerings based on user trends. However, we will not disclose any personal data that could identify you individually.

We may also release information when required by law or if necessary to protect our rights and property in accordance with applicable laws.

Security Measures

The protection of your privacy is paramount at Spirit Lake Casino & Resort. We take appropriate administrative, technical, and physical security measures designed for the safeguarding of any personal data collected against loss, misuse, or unauthorized access. These include:

Secure Sockets Layer (SSL) encryption
Regular audits and updates to prevent vulnerabilities

Data Access

Upon your request, we will promptly provide you with details on how Spirit Lake Casino & Resort uses your personal information and allow you to correct inaccuracies.

Should you wish to remove yourself from our mailing list or delete any account-created data, simply follow the instructions provided within our communication (for removals) or through managing settings in your account dashboard. Please note that requests for full deletion will not affect the accuracy of our record-keeping processes regarding financial transactions.

Age Restrictions and Children's Safety

We adhere to the Child Online Privacy Protection Act. Our website is intended for adults, aged 18 years and above. Any data provided by minors was collected unknowingly by us; please immediately contact us with your concern or if you believe such has happened so we can assist in removing it promptly.

Changes to this Policy

From time to time Spirit Lake Casino & Resort may update our privacy practices in line with emerging policies, guidelines set forth by government bodies and regulatory authorities. This could include the addition of new features, technologies or adjustments based on industry standards for handling user data securely.

You are encouraged to monitor any updates that we will be publishing via email communications and through your account settings, which may require you to consent again as part of maintaining good relations with our users under this evolving landscape.

Contact Us

For inquiries regarding the processing, accuracy, or deletion of personal information collected from our website and accounts managed by Spirit Lake Casino & Resort, please contact us or via form on our 'Support' page.